Executive Hiring
Hire the right
customer leader
Strategy, change or a function that needs leading.
Whatever you're hiring for, we'll find the right match.
Why Stellify
Your customer leader
shapes what your customers think of you.
Get that right and your organisation is already ahead.
01
Role Focus
A single senior search, with the role properly understood first.
02
Function Lens
A review of the wider team to find what is really driving the need to hire, before recruitment begins.
03
Organisation View
Board-level people strategy across the whole customer function, which can extend to interim and consultancy support.
Everything we invest in is there to make recruiting this role better for you, the technology we use, the way we run each search, and the service you get throughout.
How We Work
The UK's only investment-backed
customer-function recruitment scale-up.
The UK's only investment-backed
customer-function recruitment scale-up.
To your first shortlist
0
hours
72 hours
Instant
Recommendations for interim and fractional hires
Leadership
We recruit management to CCO.
The level we recruit at
0
+ years
£
0
bn a month
58+ years
Combined recruitment experience behind us
Jobs we recruit for
What our clients have to say
"Turns out pay was not driving our retention. Growth and culture were. Stellify proved it and handed me a baseline to protect as we scale."
Phil Heron
Operations Director
Optimum Medical
"Customer operations and CX functions are changing fast, and transactional executive search no longer fits. Stellify starts with diagnostic insight, so the role is properly defined and aligned to the business strategy. They challenge assumptions and work with leadership teams to make sure the position makes structural sense. Evidence-led, and built to last."
James Revell
Head Judge
CCMA
"I have partnered with a lot of recruitment agencies over the years, and most feel much the same. Stellify listens to what we need, pushes back on what is realistic, and works as an extension of our talent team. We are partnering with them as we strengthen our leadership team, and the support so far has been excellent."
Sophie Lloyd
Head of Talent
Pharmaceutical
Sectors we recruit for
Skills Analysis
Know your team
before you change it
Team capability and your next hire are the same question. Our skills analysis gives you a fast read on where your customer function is strong and where it's exposed, and opens a sensible conversation about what to do next, a hire, a restructure, or development.
Signs you need to work with Stellify
CLIENT PORTAL
View and give feedback on your shortlist live with our interactive client portal
View candidates as soon as they are shortlisted for your role, view live feedback and request interviews all in one place.
FAQs
How do you run a search for us?
We build the search around the outcome you need, then find the leader who delivers it. That means understanding the brief properly, mapping the market, and bringing you a shortlist shaped by the result you are hiring for.
Which customer roles can you fill?
Roles across customer experience, success, operations and service, transformation, and insight and analytics, plus board-level customer leadership. We cover the full range within those functions, from specialist and key team positions through Head of and senior leadership to Chief Customer Officer, wherever the role is significant to your customer outcome.
How will I see and manage candidates during a search?
Through our interactive client portal. You can view candidates as soon as they are shortlisted, see live feedback and request interviews in one place, on a private link built for your search.
What is the Skills Analysis, and do I have to commit to a search to use it?
It is a read on your customer team before you change it, showing where the function is strong, where the gaps sit and what your next hire needs to cover. You can run it on its own, ahead of any search.
We are reshaping the whole function, not filling one seat. Can you help?
Yes. When the function is being redesigned, the appointment is part of a larger change. We work with you on the structure and who leads it, so the hire holds up well beyond year one.
Do you place interim and fractional leaders as well as permanent?
Yes. Where you need senior customer leadership at pace, or for a fixed piece of work, we place interim and fractional leaders alongside permanent appointments.
Tell us the results you need.
Let us know what challenges you are
trying to solve so we can help.