LOCATION

Customer leadership

recruitment in Birmingham

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Stellify recruits senior customer leaders in Birmingham, where the customer economy spans utilities, housing, professional services and a manufacturing base with a small number of accounts carrying the business. The leaders who succeed here work across regulated pressure and commercial relationships in the same week.

We recruit for that breadth, from essential services to B2B, with a shortlist built around the outcome each Birmingham employer needs.

Types of roles we recruit for in Birmingham

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Head of Customer Service

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Head of Revenue Operations

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Head of Revenue Operations

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Head of Customer Operations

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Head of Vulnerability and Priority Services

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Head of Aftersales

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Customer Experience Director

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Chief Customer Officer

FAQs

  • Do you recruit across Birmingham and the wider Midlands?

    Yes. We recruit across Birmingham and the Midlands, from utilities and housing to the manufacturing base where a handful of accounts carry the business.

  • Which customer roles do Birmingham employers hire most?

    Customer service, key account and customer management, vulnerability and priority services, and billing and revenue operations, reflecting a mix of regulated and commercial demand.

  • Can one recruiter cover both regulated and B2B customer roles in the Midlands?

    Yes, and the Midlands rewards it. Working only in customer functions is what lets us brief a utility and a manufacturer in the same week.

Can't see the role you need recruiting?

ON THE GROUND

The Midlands market rewards a recruiter who can brief a utility on Monday and a manufacturer on Tuesday. Working only in customer functions is what lets us do both properly.