About Stellify

Stellify is a customer-first recruitment partner specialising in senior and executive-level customer function roles.

Customer Function 


Search Specialists.

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We work with businesses where customer teams are under pressure to improve service, protect trust, meet compliance demands, and prove commercial value.

Our role is to help businesses understand what their customer function needs before making important leadership decisions. Sometimes that means finding the right senior hire. Sometimes it means shaping the role more clearly first. Sometimes it means looking at the wider skills, structure, or service need behind the search.

We combine specialist recruitment with diagnostic insight and deep knowledge of customer functions, giving every search a clearer purpose and every hire a stronger chance of lasting impact.

What we know

Customer functions are often where pressure shows up first.

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They carry the responsibility for service quality, reputation, customer confidence, operational performance, and commercial outcomes. But a job title rarely tells the full story.

Stellify looks beyond the vacancy to understand the role, the function, and the outcome the business needs to create.

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Stellify was founded in 2026 by Katy Bevan, who has built and scaled customer-function recruitment for global brands since 2009.

Stellify is an investment-backed scale-up, founded on more than 58+ years years of combined recruitment experience across the founder and shareholders.

Our Focus


Stellify specialises in senior customer roles in the UK. We understand the key skills and strengths required across the industry, throughout unique sectors and at different stages of a business's unique lifecycle.

We support businesses where leadership decisions directly shape service quality,
compliance, reputation, commercial performance, and customer trust.

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Customer Experience

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Customer Success

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Customer Operations

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Customer Service

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Customer Transformation

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Customer Insight
and Analytics

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Customer Leadership,
Board Level

How We Work

Jobs we recruit for

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01

Role Focus

A single senior search, 
with the role properly 
understood first.

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02

Function Lens

A review of the wider team 
to find what is really driving 
the need to hire, before 
recruitment begins.

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03

Organisation View

Board-level people strategy across 
the whole customer function, 
which can extend to interim and consultancy support.

Everything we invest in is there to make recruiting this role better for you, the technology we use, the way we run each search, and the service you get throughout.

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Skills Analysis

Know your team 


before you change it

Team capability and your next hire are the same question. Our skills analysis gives you a fast read on where your customer function is strong and where it's exposed, and opens a sensible conversation about what to do next, a hire, a restructure, or development.

Our Name

Stellify means to make a star. We believe the star is already there, waiting to be found, understood and given the opportunity to shine.

Values

01

Proof Before Action

Proof creates confidence when pressure is high. Stellify uses diagnostic-led assessment to understand the real challenge before senior hiring decisions are made.

02

Curiosity with Intent

Curiosity is how Stellify gets beneath the brief. Every question is purposeful, revealingthe pressure, leadership need, and customer outcome behind the search.

03

Clarity from Complexity

Customer functions are layered and often misunderstood. Stellify brings structure to complex hiring challenges, making the role, function and outcome easier to define.

04

Constructive Honesty

Honesty is valuable when it shapes progress. Stellify surfaces hard truths with care, helping clients make stronger role, leadership, and customer-function decisions.

Values

Gold four-point star-like icon on a white background
01

Proof Before Action

Proof creates confidence when pressure is high. Stellify uses diagnostic-led assessment to understand the real challenge before senior hiring decisions are made.

Gold four-point star-like icon on a white background
02

Curiosity with Intent

Curiosity is how Stellify gets beneath the brief. Every question is purposeful, revealing the pressure, leadership need, and customer outcome behind the search.

Gold four-point star-like icon on a white background
03

Clarity from Complexity

Customer functions are layered and often misunderstood. Stellify brings structure to complex hiring challenges, making the role, function and outcome easier to define.

Gold four-point star-like icon on a white background
04

Constructive Honesty

Honesty is valuable when it shapes progress. Stellify surfaces hard truths with care, helping clients make stronger role, leadership, and customer-function decisions.

Gold four-point star-like icon on a white background
05

Lasting Momentum

Progress should outlive
the hire. Stellify helps customer functions keep strengthening after the right leader is in place.

FAQs

  • Who are Stellify?

    A customer-first recruitment partner for senior and executive customer roles. We are an investment-backed scale-up, and our shareholders bring more than fifty years in recruitment between them.

  • What does the name mean?

    Stellify means to make a star. It reflects what a strong customer leader does for an organisation, and what a well-run search does for a career.

  • Where are you based, and who do you work with?

    We are based in Liverpool and work with clients across the UK, in regulated essentials, consumer, technology and industrial businesses.

  • What support do you give around an appointment?

    We stay involved before and after the hire, from shaping the brief to settling the new leader in, rather than stepping away at offer stage.

  • Are you hiring?

    We grow when the right people join us. If you want to build a career placing senior customer leaders, visit our careers page or get in touch.

Where We Are Heading

Stellify exists to raise the standard of customer leadership recruitment.

As businesses evolve the expectation from customers changes. Having the right leaders in place to adapt is essential. We understand the breath and complexity of these roles and truly believe that getting this right makes a difference to be proud of.

Our Story