SECTORS

Recruitment that knows your sector


Senior customer hires across six sectors. We understand what shapes the customer challenge in each one before the search begins.

A customer director in financial services and one in housing face different regulation, different pressures and different people to answer to. We recruit for both, and for the four sectors alongside them, with the context each one demands.

Sectors we recruit for

Gold courthouse icon with a classical building facade and columns on a pale background

Financial Services 
and Insurance

Pale gold shield icon with a cross, representing protection or security.

Regulated Essentials

Pale orange outline of a house icon on a white background

Housing and Public Services

Pale yellow outlined cube icon on a white background

Retail and Consumer

Abstract pale yellow concentric square pattern on a white background

Technology and
Subscription

Abstract pale beige line-art square icon on white background

Industrial
and B2B

Sectors we recruit for

Gold courthouse icon with a classical building facade and columns on a pale background

Financial Services
and Insurance

Pale gold shield icon with a cross, representing protection or security.

Regulated Essentials

Pale orange outline of a house icon on a white background

Housing and Public Services

Pale yellow outlined cube icon on a white background

Retail and Consumer

Abstract pale yellow concentric square pattern on a white background

Technology and
Subscription

Abstract pale beige line-art square icon on white background

Industrial
and B2B

"Customer operations and CX functions are changing fast, and transactional executive search no longer fits. Stellify starts with diagnostic insight, so the role is properly defined and aligned to the business strategy. They challenge assumptions and work with leadership teams to make sure the position makes structural sense. Evidence-led, and built to last."
James Revell Head Judge CCMA
"The Stellify housing benchmark was a useful and informative read without being overwhelming. In a world of white papers it is good to get a to-the-point picture of what is happening externally. It is clear Stellify understands how customer functions are affected by changes in the social housing space."
Matt Jones Executive Director Social Housing
"I have partnered with a lot of recruitment agencies over the years, and most feel much the same. Stellify listens to what we need, pushes back on what is realistic, and works as an extension of our talent team. We are partnering with them as we strengthen our leadership team, and the support so far has been excellent."
Sophie Lloyd Head of Talent Pharmaceutical
“I was skeptical, but Area has completely transformed the way I manage my business. The data visualizations are so clear and intuitive, and the platform is so easy to use. I can't imagine running my company without it.”
John Pearson Head of Advice Services Citizens Advice Gateshead
"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat."
ASHLEY WILLIAMS Product Developer at Webflow
"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat."
ASHLEY WILLIAMS Product Developer at Webflow
"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat."
Name Surname Position Company name
“I was skeptical, but Area has completely transformed the way I manage my business. The data visualizations are so clear and intuitive, and the platform is so easy to use. I can't imagine running my company without it.”
ASHLEY WILLIAMS Product Developer at Webflow
"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat."
ASHLEY WILLIAMS Product Developer at Webflow
"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat."
ASHLEY WILLIAMS Product Developer at Webflow

Hiring a customer leader?

Looking for your next role?

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Skills Analysis

Know your team 


before you change it

Team capability and your next hire are the same question. Our skills analysis gives you a fast read on where your customer function is strong and where it's exposed, and opens a sensible conversation about what to do next, a hire, a restructure, or development.

FAQs

  • Do you only recruit in these six sectors?

    These six are where most of our work sits and where our knowledge runs deepest. If your organisation falls just outside them and the role is a senior customer one, talk to us anyway.

  • What if we operate across more than one sector?

    Many of our clients do. We build the search around your customers and the pressures you carry rather than forcing you into a single label, and we draw on our knowledge of every sector you touch.

  • Do you recruit the same roles in every sector?

    The functions are consistent, but the priorities shift. A vulnerable customer lead matters more in regulated essentials, a retention lead more in subscription. We brief each search around what the sector rewards.

  • Do you cover interim and fractional roles, or only permanent?

    Both. Where a sector challenge needs senior capability quickly or for a defined piece of work, we place interim and fractional leaders alongside permanent appointments.

  • How do you decide who leads my search?

    By sector fit. The consultant who briefs your search knows the regulation, the metrics and the market that shape customer leadership in your world, so the shortlist reflects real evidence rather than a wide net.

FAQs

Skills Analysis

  • What does Stellify do?

    Stellify is a UK specialist recruiter for customer functions, placing senior and executive leaders across customer experience, success, operations and service, and at board level.

  • What level of roles does Stellify place?

    What level of roles does Stellify place?

  • Which sectors does Stellify work in?


  • How does Stellify run a search?

    Stellify is a UK specialist recruiter for customer functions, placing senior and executive leaders across customer experience, success, operations and service, and at board level.