Executive Hiring

Hire the right

customer leader

Strategy, change or a function that needs leading.
Whatever you're hiring for, we'll find the right match.

Why Stellify

Your customer leader shapes what your customers think of you.
Get that right and your organisation is already ahead.

How We Work

Gold four-point star on a white background

01

Role Focus

A single senior search, 
with the role properly 
understood first.

Gold four-point star on a white background

02

Function Lens

A review of the wider team 
to find what is really driving 
the need to hire, before 
recruitment begins.

Gold four-point star on a white background

03

Organisation View

Board-level people strategy across 
the whole customer function, 
which can extend to interim and consultancy support.

Everything we invest in is there to make recruiting this role better for you, the technology we use, the way we run each search, and the service you get throughout.

Gold four-point star on a white background

01

Role Focus

A single senior search, 
with the role properly 
understood first.

Gold four-point star on a white background

02

Function Lens

A review of the wider team 
to find what is really driving 
the need to hire, before 
recruitment begins.

Gold four-point star on a white background

03

Organisation View

Board-level people strategy across 
the whole customer function, 
which can extend to interim and consultancy support.

Everything we invest in is there to make recruiting this role better for you, the technology we use, the way we run each search, and the service you get throughout.

How We Work

The UK's only investment-backed

customer-function recruitment scale-up.

The UK's only investment-backed

customer-function recruitment scale-up.

To your first shortlist

0 hours

Instant

Recommendations for interim and fractional hires

Leadership

We recruit management to CCO.

The level we recruit at

0 Years+
£ 0 bn a month

Combined recruitment experience behind us

Jobs we recruit for

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Customer Experience

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Customer Success

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Customer Operations

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Customer Service

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Customer Transformation

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Customer Insight
and Analytics

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Customer Leadership,
Board Level

"Turns out pay was not driving our retention. Growth and culture were. Stellify proved it and handed me a baseline to protect as we scale."
Phil Heron Operations Director Optimum Medical
"Customer operations and CX functions are changing fast, and transactional executive search no longer fits. Stellify starts with diagnostic insight, so the role is properly defined and aligned to the business strategy. They challenge assumptions and work with leadership teams to make sure the position makes structural sense. Evidence-led, and built to last."
James Revell Head Judge CCMA
"I have partnered with a lot of recruitment agencies over the years, and most feel much the same. Stellify listens to what we need, pushes back on what is realistic, and works as an extension of our talent team. We are partnering with them as we strengthen our leadership team, and the support so far has been excellent."
Sophie Lloyd Head of Talent Pharmaceutical

Sectors we recruit for

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Financial Services
and Insurance

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Regulated Essentials

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Housing and Public Services

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Retail and Consumer

Technology and
Subscription

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Industrial
and B2B

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Skills Analysis

Know your team 


before you change it

Team capability and your next hire are the same question. Our skills analysis gives you a fast read on where your customer function is strong and where it's exposed, and opens a sensible conversation about what to do next, a hire, a restructure, or development.

Signs you need to work with Stellify
CLIENT PORTAL

View and give feedback on your shortlist live with our interactive client portal

View candidates as soon as they are shortlisted 
for your role, view live feedback and request interviews 
all in one place. 

FAQs

  • How do you run a search for us?

    We build the search around the outcome you need, then find the leader who delivers it. That means understanding the brief properly, mapping the market, and bringing you a shortlist shaped by the result you are hiring for.

  • Which customer roles can you fill?

    Roles across customer experience, success, operations and service, transformation, and insight and analytics, plus board-level customer leadership. We cover the full range within those functions, from specialist and key team positions through Head of and senior leadership to Chief Customer Officer, wherever the role is significant to your customer outcome.

  • How will I see and manage candidates during a search?

    Through our interactive client portal. You can view candidates as soon as they are shortlisted, see live feedback and request interviews in one place, on a private link built for your search.

  • What is the Skills Analysis, and do I have to commit to a search to use it?

    It is a read on your customer team before you change it, showing where the function is strong, where the gaps sit and what your next hire needs to cover. You can run it on its own, ahead of any search.

  • We are reshaping the whole function, not filling one seat. Can you help?

    Yes. When the function is being redesigned, the appointment is part of a larger change. We work with you on the structure and who leads it, so the hire holds up well beyond year one.

  • Do you place interim and fractional leaders as well as permanent?

    Yes. Where you need senior customer leadership at pace, or for a fixed piece of work, we place interim and fractional leaders alongside permanent appointments.

FAQs

  • What does Stellify do?

    Stellify is a UK specialist recruiter for customer functions, placing senior and executive leaders across customer experience, success, operations and service, and at board level.

  • What level of roles does Stellify place?

    What level of roles does Stellify place?

  • Which sectors does Stellify work in?


  • How does Stellify run a search?

    Stellify is a UK specialist recruiter for customer functions, placing senior and executive leaders across customer experience, success, operations and service, and at board level.

FAQs

SKILLS ANALYSIS

  • How quickly will I see a shortlist?

    A first shortlist within a week is typical, because we already know the market.

  • Do you offer a guarantee?

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  • Do you cover interim and fractional, or only permanent?

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RECRUITMENT
TRANSFORMATION
CONSULTING

Tell us the results
you need.

Let us know what challenges you are
trying to solve so we can help.